FoshanSanshuiYoungplants Full-process Service System
We specialize in ODM/OEMservices and global supply chain management for thetissue cultureplant seedling industry, offering end-to-end solutions from demand docking to after-sales support. Our core products include Tissue Culture (TC) and Plugs. Below is the detailed service overview:
I. Service Process Breakdown
1. Inquiry & Accurate Quotation
Contact Method: Submit inquiries via email, including: Botanical Name of Plants Quantity Required Product Type (TC/Plugs)
Response Time: Professional sales team will provide a detailed evaluation report with availability status, customization plan, and accurate quotation within 1-3 working days.
2. Order Confirmation & System Archiving
Once the order is confirmed, key details will be recorded in our internal system:
Variety specifications, quantities, and special requirements
Estimated delivery date (accurate to the week)
Logistics plan (origin, destination, customs clearance requirements)
Preparation of compliance documents for import country standards
3. Visual Production Progress Tracking
Dynamic Feedback: 1 month before shipment: Provide growth reports with real photos (including plant height, root development, etc.) 1 week before shipment: Update packing plan and final quality inspection results
Communication Channels: Real-time responses via email/WhatsApp; dedicated service group (including technical team) available.
4. Compliance Documents & Customs Clearance Support
Full Set of Documents: Phytosanitary Certificate Certificate of Origin (CO) Commercial Invoice, Packing List Air Waybill (AWB)
Pre-approval: All documents will be sent to clients for review 72 hours before shipment to ensure smooth customs clearance.
5. Flexible Payment & Logistics Solutions
Payment Methods: 100% Telegraphic Transfer (T/T), due 7-14 days before shipment
Logistics Services: Our Arrangement: Book international flights and provide domestic transportation from factory to airport Client's Choice: Accept coordination with client-designated logistics agents/brokers
6. Professional Packaging & Transportation Assurance
Custom Upgrades: Packaging optimized for transit duration and climate (e.g., sun protection in summer, cold protection in winter).
7. After-Sales Guarantee & Technical Support
Quick Claims Process: Within 7 days of arrival, provide photos of damaged plants with variety labels + detailed list (variety, quantity, damage type) Replacement seedlings or refund processed within 15 working days (for plant-related losses only)
Technical Support Scope: Cultivation environment control (temperature, humidity, lighting, etc.) Pest and disease prevention solutions Transplanting/potting technical guidance Year-round online consultation (English/Chinese support)
II. Core Service Advantages
Global Service Network:
Over 15 years of industry experience, serving clients in 50+ countries, familiar with compliance requirements in major markets (Europe, America, Southeast Asia, etc.).
Customization Capability:
Support ODM/OEM services (e.g., customized variety labels, packaging).
Dedicated R&D team for special tissue culture variety development.
Efficiency & Quality Dual Assurance:
Order delivery cycle 30% faster than industry average (TC: 25-30 days; Plugs: 15-20 days).